Kind Foods Cancellation & Refund Guidelines
Cancellation & Refund Policy
At Kind Foods, we strive to provide high-quality products and exceptional service. If you are not fully satisfied with your purchase, we are here to assist you. Please review our cancellation and refund policy below:
- Cancellation Policy
You may cancel your order within 24 hours of placing it, provided that your order has not already been processed and shipped. To cancel an order, please contact us at kindfoods16@gmail.com or call +91 8540028460 with your order number. If the order has already been shipped, you will need to follow the return process outlined below.
- Refund Policy
We want you to be completely satisfied with your purchase. If you receive a damaged or defective product, or if the product does not meet your expectations, please contact us within 7 days of receiving your order. We will arrange for a refund or replacement, based on your preference.
- Eligibility for Refund:
- Products must be unused and in their original condition.
- The refund will only be processed for the product’s purchase price. Shipping costs are non-refundable unless the return is due to an error on our part (e.g., damaged or incorrect item).
- The refund will be credited to the original payment method used at checkout.
- Return Process
To return an item, please follow these steps:
- Contact us at kindfoods16@gmail.com or call +91 8540028460 to initiate the return process.
- Ensure that the product is returned in its original packaging and condition.
- Send the product back to us using a reliable courier service with tracking to our return address (provided on request).
- Exemptions
The following items are not eligible for returns or refunds:
- Products that have been opened or used.
- Perishable items that are past their expiration date.
- Custom or personalized products.
- Processing Time
Once we receive the returned item, we will process your refund or replacement within 7-10 business days. Please note that the time it takes for the funds to appear in your account may vary depending on your bank or payment provider.
- Contact Us
If you have any questions regarding cancellations or refunds, please don’t hesitate to contact us at:
Kind Foods
Email: kindfoods16@gmail.com
Phone: +91 8540028460
Address: Patna, Bihar, India
